
920 Alness St. #201
Toronto, Ontario
M3J 2H7 Canada
Voice/Fax: 905-760-9835
email: sales@geldman.com
Written for a car rental company in Toronto, this system records and classifies customer complaints for follow up, resolution and statistics.
Enter customer complaints via mail, phone, fax or branch transfer. Classify each by codes and mark for action. Based on resolved complaints get statistics that will allow you to improve service and customer satisfaction.
Features: