My report is not printed well...
Q:
The report looks good on-screen but when it is sent
to the printer the printed report is disordered.
A:
The reason is usually a problem in the printer
driver. Try to download and install an updated
version of your printer driver. In many cases you
may install a driver for the same family of printers
but for an older version printer (eg. if you have
the HP 840C Deskjet installing a driver for the HP
600 printer may solve the problem).
Error Message
Q: I get an error message when I run the software., what should I
do ?
A: Restart the computer and then run the software again. If the
error message still appears try to reinstall the
software (without uninstalling it). If the error
is still there, send an e-mail to our support
address with details, where in the software the
error happens and it can be recreated.
Sending a plan to another computer by e-mail
Q: I want to send the plan that I did to my colleague by e-mail
A: each plan that you do with the Business Planner is saved to a
file with the name that you give to it and with
the extension .bpf. By default, the plan files are
saved in sub-folder Plans under the software
folder which is under Program Files/Planium. To
send the plan file to a colleague, open the e-mail
application that you use and attach the plan file
to it. Your colleague must have the Business
Planner installed in order to open the file that
you sent.
Receiving a plan file sent by e-mail
Q: My colleague sent me a plan file that he prepared with the
Business Planner, how do I open it ?
A: First, you need to have the Business Planner installed on you
computer. When you have received the e-mail with
the plan file attached to it, you should save the
attachment to the hard disk and use the Windows
Explorer to move the file to sub-folder Plans
under the software folder which is under Program
Files/Planium. Now when you run the Business
Planner and select File-Open in the menu, you will
see the file in the Plans sub-folder and you will
be able to open it.
Sending a plan to another computer by a USB memory disk
Q: I want to take the plan that I did to my home computer, using a
USB memory disk.
A: As mentioned above, each plan that you do with the Business
Planner is saved to a file with the name that you
give to it and with the extension .bpf. By
default, the plan files are saved in sub-folder
Plans under the software folder. Use the Windows
Explorer to copy the plan file from the Plans
sub-folder to the USB memory disk. When you arrive
at home, use the Windows Explorer to copy the file
from the memory disk to the Plans sub-folder on
your home computer.
Note: it is much better to use the Windows
Explorer to copy the file to and from the memory
disk than using the Save As option in the Business
Planner to save to the memory disk or open from
the memory disk. It will prevent problems that may
happen when the memory disk is removed from the
computer.
Sending the plan to a colleague that doesn't have the Business
Planner installed
Q: how can I send the plan to a colleague that doesn't have the
Business Planner installed.
A: First, try to convince your colleague to purchase and install
the Business Planner. You shouldn't enjoy this
magnificent software only by yourself. If your
colleague still doesn't have the software (we know
he will buy it sooner or later...) you can export
the plan reports to a file with PDF format and
send the created file to him. Most users have the
Acrobat Reader Installed and they can read such a
file. How can you create the PDF file ? By
installing a PDF utility that enable to print
anything to a PDF file instead of to the printer.
If you don't have such a utility yet, you can get
a free one from
http://www.pdf995.com/download.html which is
recommended also by Microsoft. Once you have it
installed, you create the required reports using
the Report Table and when you see the reports
on-screen in the Preview screen, click the Print
button and select the PDF995 as the printer.
Another way to send the reports is by exporting
them to an MS-Word document. This is explained in
the next question.
Export reports to MS-Excel or to MS-Word
Q: I want to use tables from the plan in my Business Plan document,
how can I do it?
A: You can export reports that you create with the Business Planner
to Excel and to MS-Word. In the toolbar of most of
the screens, there is a button with Excel icon on
it. When you click it the table that you see on
screen will be exported to MS-Excel and presented
to you in Excel. You can use copy and paste to
copy the table from Excel to the Business Plan
document. You can also export reports to MS-Word
format. Open the Options menu and select
Preferences. In the Preferences screen select
System tab and check the option "Enable export
reports to MS-Word". When this option is checked
you can now create a report, either by clicking
the Print button on the toolbar of the required
screen, or you can open the Report table and
select the required reports and click the Display
button. Once the reports are presented on-screen,
click the Export button and select export to
MS-Word. Click OK and the report will be export to
Word format and presented to you in MS-Word.
Markets are not seen in the Sales Plan screen
Q: I can't see markets that I entered in the Market table when I
open the Sales Plan screen.
A: Probably
you didn't save and close the Market table after
you entered the markets. In each screen when you
are through with entering the data it is
recommended to click the green Save and Exit
button in order to ensure that the data is saved
and be used in the successive screens.
